Repubclic

In the past you worked for a company and every month you got rewarded on the mark and things were okay – nothing special but you had no worries. The boss rolled up in his shiny pristine car; while you drove about in your 10 year old clapped out banger – noticeably he was doing fantastic compared to you. Unquestionably it is time for a change; and the single human being preventing you is yourself! Set-up your own automotive business straight away! Running your own automotive business is perhaps something you have contemplated for several years; nevertheless what has stopped you in the past? It’s obvious that being your own boss may possibly be the hardest thing you ever do, except think of the rewards. So how do you run a new venture? You’ve continually been the one who is told what to do. Right away the shoe is truly on the other foot – you bestow the commands now. However what guidelines do you give to your employees? What indicators do you dispatch? How do you recognize if what you are saying or doing is the appropriate thing for your new automotive business? It was stress-free before…the boss spoke…and you executed what he/she said and 418

One of the most important assets that any small business can have is effective sales people. Without them, you simply do not have a business that will work or more importantly make sales. Over the last ten years of operating a number of small businesses I have found 10 key attributes all sales staff must have to be successful. Attribute 1: They Must Be Friendly and Approachable Without friendly and approachable sales staff your customers will never buy from you. Let me share with you an example, two days ago I visited a well known sandwich store in Townsville Australia. The sandwich artist (better know as their salesman) was incredibly rude and unapproachable. In fact this young woman was so rude to both my wife and myself we almost walked out of the store and I know for a fact that two other people did, because I watched them. Her problem was quite apparent she did not want to be there and that was obvious. If you were the business owner and the person was being abrupt and plainly rude, people simply will not take it and they will walk away. I still cannot understand how businesses can survive with rude sales staff. Some do though. Attribute 2: They Must Always Be Polite One of th 418

One of the most important assets that any small business can have is effective sales people. Without them, you simply do not have a business that will work or more importantly make sales. Over the last ten years of operating a number of small businesses I have found 10 key attributes all sales staff must have to be successful. Attribute 1: They Must Be Friendly and Approachable Without friendly and approachable sales staff your customers will never buy from you. Let me share with you an example, two days ago I visited a well known sandwich store in Townsville Australia. The sandwich artist (better know as their salesman) was incredibly rude and unapproachable. In fact this young woman was so rude to both my wife and myself we almost walked out of the store and I know for a fact that two other people did, because I watched them. Her problem was quite apparent she did not want to be there and that was obvious. If you were the business owner and the person was being abrupt and plainly rude, people simply will not take it and they will walk away. I still cannot understand how businesses can survive with rude sales staff. Some do though. Attribute 2: They Must Always Be Polite One of th 418